Recent content by Ssignature

Two things: it’s most likely the paper feed adjust on the printer making the print the incorrect length. This is a user calibration. Secondly if the PF is ok, use Mutoh Segment Cutting or Mutoh Segment Positioning marks and it will draw marks every 2 feet to more accurately correct for length...

you’d have to replace everything that touches ink. And then, the main board wouldn’t accept eco-sol smart cards. I was talking with Mutoh today about converting a 1628 to 4 color and they said they will not modify the firmware.

It’s not sharing the link properly from my phone: Mutoh.com>support>public ftp>printer information and files>legacy cutters>kona Everything you could ever want is there

Mutoh public FTP

I believe the COM drivers are still on Mutoh’s public FTP site.

Yes and no. Mutoh has aqueous and eco-sol versions of most models. While the parts might fit, running eco-sol through an aqueous printer will cause damage since the parts are not meant to come in contact with solvents. Then there is the issue of smart cards. An aqueous printer won’t accept cards...

The only difference in the nozzle check should be the addition of the date/time etc. I would do a cold reboot (power off- unplug- press power to drain- then restart), and/or reload the firmware. Also 3.05 and up does not allow 440s on a 1324. Your ink choices are 220s or 1000 ml bulk

Try this preset in the link: https://fellersinc-my.sharepoint.com/:u:/g/personal/scott_steinecke_fellers_com/EUfjS4XycKFAnd_tfJr1vOEBeSKnbaXaQoWp6Gtj_FlwwQ?e=QO4r9M

Do you buy any supplies from Fellers? If so, call our Equipment Support line Monday and I can remote in and get you fixed up. 888-863-8383 ext 3120. Ask for Scott

What version of Flexi are you running?

How does your nozzle check look?

Normal. On the XPJ 64” printers, they added brackets to reduce that effect.

Check your messages

The only factory authorized method of turning off the smart cards to to retrieve an MPI file from your printer using an app called MSA. We then send the MPI to Mutoh and they generate a ULK file, which we reinstall with MSA. It disables the readers for an allocated amount of time. Since Mutoh no...

To further clarify: Mutoh VJ-1324/1324X with anything over firmware 3.02 cannot run 440ml cartridges. This is, in fact, because the cartridges are in the printer horizontally and 440s will not properly drain. Anyone with a Mutoh VJ-1324 or 1324X can use the 1000ml bag adapters. Broken chip...