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I’ve done that as well. I put tape over the sensor and it still gave the message. I tightened the paper roll and even changed out sizes of paper, no change. The printer responds when anything goes over the sensor, the fans come come on like normal when paper rolls over the sensor. But when I...
My printer is still down, No Media status. I’ve been going back and forwards with sawgrass support via email, but all I’ve done so far is clean off the sensor with a swab and a compressed air can. No change
Still have not solved the issue, I have been going back and forward with sawgrass support via email but no solution yet. I would appreciate any help I can get.
I have a Mutoh Vj628 printer and it is putting out in the VSM monitor status the message “No Media”. When I load the paper roll the fans come on like it recognizes the media being fed through, but when I close the rollers down and the cover it still does nothing and still reads no media. I’ve...
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