Recent content by Warmoth

lol about the paper filing. She'll definitely win the argument, she's one of the bosses. Get ready to cringe again, we do email invoices of course, but we don't currently have an online payment option. lol. Once or twice a week the stars align and it briefly becomes just that.

Sometimes it can be a company has multiple divisions with different billing information. Or the company was bought out or merged, so they have a completely new name... Maybe it's unofficial and they're still using the old name for billing, but the driver picking up doesn't know that. Or maybe...

Hey everyone, I'm really curious as to what the "correct" process is for handling an order pickup. Ours seems to be a complete disaster most of the time. I'm not in charge of it, but I'd like to persuade the one who is, to change it to something more logical. How do you do it? Here's what I'm...

Feels like a lot of changes this year. New equipment: 64" Roland - Mostly to offer larger printed banners, but also have set it up with the (not that impressive) wider color gamut. Might swap to double CMYK for the speed because IT"S VERY SLOW. 54" Graphtec - Mostly to use as a dedicated...

On the subject of QR codes, I have setup various QR codes and placed them near inventory storage (inks, roll media, Coroplast sheets, etc.) When scanned they open your email app with a pre-written message, addressed to our inventory handler. ie: When we're loading up a new ink or roll and...

Thank you very much. And yes, I feel the same way! The emails never stop chiming and the phone never stops ringing. I've got a list of business improvements that never seems to get any shorter. Thanks for continued advice ColorCrest!

Great input. I appreciate the screen shots of your workorders too! It's cool to see other peoples approaches. Like I said before, we have no formal training and we're just kind of winging it.

Thank you for the suggestions and advice! I have never given FileMaker a shot. I will look into it and see if it's a good fit.

Thank you very much for the compliment. My goal was a logical flow, with ease of use and simplicity. There are certain unavoidable restrictions of the medium that can make it quite a challenge. As for migrating this over, I have actually discussed it with a friend of mine who is a coder. He...

Honestly I’ve come up with a pretty good solution, but half the battle is getting everyone on board. On occasion, the system is circumvented due to years of doing it another way. Up until about a year ago, every order became a handwritten note. Since the orders were processed by a single...

That makes sense, but let me give a few more details, My parents started this business, and I've been helping since I was 11 (20 years logged). My parents are nearing retirement and if they both decide to leave, I'll be expected keep up the current volume of orders without them. I will need to...

This is definitely the sort of setup I've been thinking about. Though I'm a little worried of the tedium that may occur having a salesperson, who maybe isn't experienced in design, relaying customer requests back and forth to a designer. Does that result in slower than necessary turnaround? I...

Hey all, My family and I run a sign shop that averages about 90 orders a week. Orders that range from small walk-in window stickers to large chemical plant warehouse signage. Though we've been at it for 30+ years, we've never had any formal training. We’re pretty sure we're doing a lot of...

I can ask customers to do a simple wash-down, yet most of them seem to get the idea to go off-roading before they bring me their vehicles instead. IF they're feeling generous, they'll wash it, and then run it through a mystical Armor-All waterfall....gee, thanks. We don't do full-wraps here, so...

Like Tizz said, it could be a configuration issue. Was it working, and then just stopped? Or has it never worked for you? I've got the same setup actually. Summa D-750 Pro, but using it with Corel X8, sending to WinPlot. I'm running it with a Serial to USB adaptor as well. I don't know what...