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Hi MikeyG,
One thing you might try is to disconnect the cutter from the computer and retry the autoload process. Sometimes there may be data that your computer is still trying to send to the cutter that may be causing it to feed further than normal. If the problem persists when the cutter isn't...
Hi John,
Were you able to get this resolved, or are you still having difficulties? Give us a call if we can help out at all.
Best regards,
Phil Johnson
Summa Inc.
(800)527-7778, ext 112
philj@summa.us
Hello Darrin,
What type of media are you using, and could you email me a picture of the issue so I can take a look?
Best regards,
Phil Johnson
Summa Inc.
philj@summa.us
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