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Check your logs, is it only a vacuum problem. Or have you had any ink fill time outs during print. ?

Impossible. you can set white at max in onyx and there's 0 starvation issues. Ink starvation isn't a thing on the Arizona.

Meniscus is the vacuum. That's what you're adjusting. Before you touch it. Confirm your vacuum levels are correct.

It's been a while since a tech adjusted mine, but there's a valve you can adjust to increase or decrease the vacuum. i think you need a specific vacuum gauge also as the vacuum is so low.

Nope. That will say "ink filled timed out" rather than "Ink Vacuum System Problem" and if that did happen, the printer will cancel and stop printing.

Sounds like low vacuum and ink is pooling on the heads. Print a board, then use the suction tool (if manual) or do auto maintenance on white. If the issue goes away. vacuum issue. if it doesn't go away - you'd have to do more investigating. There is no chance it's an ink starvation issue as...

downgrade..

In your situation, yes copy it. or you can reference it. If you use a digital system, you can link your folder directly to each order.

You should be on Version 2.6.1 I would suggest updating. Which is the first thing the tech should have done. And this is what canon will tell you to do. Log into your Colorado from the web browser by going into the IP. You can find the IP on the user panel. e.g 192.168.1.160 (yours will be...

Oh wow, Sorry, i've never seen such code. Usually it's Printer/YMS_05 or something. Not just Printer/ What version are you on? i think you're on 2.5.x ? Hopefully you're dealing with Canon direct as they'd have to escalate that to Venlo if they don't know.

I dont think you're looking at the right error code. What's the screen say when you tap the information button.

Pretty sure it's limited to a small amount of characters. if you pay for the premium plan, you can have more.

I dont think Affinity is a "preflight" tool Preflight should be automated, or quick fixes.

Pitstop Pro does this, Also that's the basic task of your RIP Software also.

Just type the IP address of the machine. E.g 192.168.1.100 You can find this on the machine in connectivity or something.

You can log into the machine via the IP address and get exact data from a CSV file. if you're running onyx, i forgot the button, but there is a button you can push to get you to the admin of the colorado. You can export the day usage of the machine. So you could run a test job of 1 square...

Long time Colorado owner & operator here. Technically speaking, when loading a roll of vinyl, you need to select the same vinyl on the Colorado's user interface. For example, if it's Avery MPI 3300, there should be Avery MPI 3300 on the screen. If you load Avery MPI 2000 on it, you should...

The sad part is, Onyx will fix these issues in their next major release... And expect their customers to pay to get the bug fixes. Just like the previous versions.

My advice to pass on to the decision maker: Replace the print head. Turn it into a 2x cyan and 2x magenta machine. This configuration improves print quality in production modes & has faster production modes. If you downgrade to a 1360, you now lose 2x print heads. 1 dead one, and one good...

You should have mentioned it from the beginning The answer is yes, you can technically downgrade or upgrade the printer. not 100% sure if the techs can do it as it's all apart of the firmware. May or may not need to reconfigure the whole machine. i don't actually know the process. but all...