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I understand. My point in all of this series is to lend a helping hand to those who want to best respond to authentic reviews. As I look at sign shop listings, I see that very few respond at all. I think they are missing a great opportunity. Does that make sense?

Thank you zapace for your encouraging words. One of the things I enjoy about the sign making industry is that people to people relationships are often much deeper and can last for a lifetime. My interest in this series is how to best respond to an authentic review from a loyal client. If there...

I wonder, if you receive a positive review, can you maybe imagine doing a little more than just saying "Thank you"?

If you receive an authentic review from a loyal client, what then?

Thank you for your input. I will take it to heart.

This is the third in series about responding to your online reviews. Recap of where we are. In the first thread, we introduced the idea that responding is a new way of marketing you sign shop. And, we introduced the idea that your clients write their reviews based on their feelings about...

Thank you for your input. I appreciate that you took the time. I am grateful that you are willing to lead others in the "right direction."

If you think I might be a scam, then go for it until you can say hey or nay. I acknowledge that I am very new to Signs101. I quickly learned that there was no one here offering anything like what I came to offer. So I said I will start and learn as I go. I am grateful that you want to know the...

Mike Drysdale has been a member in s101 for over 14 years. You can check his profile.

Mike Drysdale - thank you for your encouraging words. I appreciate it. Keep up the practice of asking potential clients how they found you. That is an important tactic to keep using. Best regards, Robert.

Johnny Best - thank you for wishing me luck. I appreciate it.

If you have been reading my threads about how to respond to online reviews, maybe you are interested in how to get more real online reviews from your loyal customers. I am not talking about the fake reviews you can buy. What I am talking about is how to have your eager loyal clients really want...

Reveal1 - I am happy to be here. If I find only one sign maker that wants to thoughtfully respond to their reviews, as far as I am concerned, it will be well worth it.

I am aware of those companies. What I post here is for sign makers who want to do their own responding.

Texas_Signmaker, very good advice. Your input is very much appreciated.

This is the second of what will be a series about responding to your online reviews. Question: Why even respond in the first place? Answer: To show that you are more than an order taker. To show that you care about the people involved in the sign project. It is an opportunity to honor your...

This thread is the first of what will be a series of short posts about responding to your online reviews. What I will be emphasizing is that responding to reviews opens up a new way to market your sign shop. Some sign makers find it difficult to write responses. I am here to help. No charge...

You are welcome.

There is a big difference. Let's start with price. Amazon = The X-Life, 100 pack, $19.86 Compare, the Z-Series, 2 packs of five blades each, $12.95 That is two cents apiece compared to $1.29 each. Is it worth it? Personal choice. For me, yes.

Yes, offering a free service has its risks. I believe in delivering value and then let the compensation take care of itself.