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It was serviced by an independent tech (but who still works through Roland). I hope I didn't sign of on an agreement saying it was in good working order but at the end I was passed something that looked like a worksheet and asked to sign and I did. I'll give Roland a call to discuss. There's...

I'm after some other people's thoughts on how to proceed. I recently had my printer serviced. Before the service the printer was working with some minor issues. During the service the tech cleaned the encoder strip which fixed the problems. However, after the service the printer could no longer...

I'm hoping someone can offer advice on how to politely turn down jobs by email. I frequently get asked for quotes which are more trouble than they are worth. For example, a common one I will get is someone after a small motorcycle decal under 20cm. They send me a photo of an old beat up decal...

Thanks for the welcome. I've adjusted presure in Versaworks to 150 and it is cutting ok now. I can't figure out why but when I cut from Flexi the pressure is lower. I set the cutter at 150 gs/m and then it reverts to 90 gs/m

I purchased some rolls of Oracal 3551g and 3165RA and having some trouble die cutting it. Does anyone know if we should be able to die cut this stuff? We can cut simple shapes such as rectangles and squares but have trouble weeding more complex shapes like lettering. The vinyl appears to be...