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  1. customer complaining that the finished decal is blurry

    I ran 9 decals last week for a customers client. the spec was that they wanted a removeable vinyl with a matte laminate and that is what we did. the colour was pantone 306 (light sky blue) and white with a small bit of 116 yellow. My customer forwarded their clients email complaining that...
  2. if I were to buy a new Mimaki, how do I deal with the old files?

    I have no idea if Rasterlink excepts flexi files to start..... My Mimaki never came with Rasterlink as it had not been invented yet...
  3. if I were to buy a new Mimaki, how do I deal with the old files?

    My printer is 8 years old and I was considering updating to a newer Mimaki. I print from Flexi, but hear that Mimakis run their own rip now. How does one convert the files and colour info across to the new platform? Can it be done or do you basically re work all the files?
  4. Foil sticks to print head

    What brand of foil? I notice that when I use certain Duracoat foils I can hear a sticking sound, but it never actually sticks to the head, although sometimes when opening the lid after a run the foil seems to rip a bit. Maybe the heat is too high on certain foils?
  5. removable vinyl

    I have a small order requesting removable vinyl. I have lots of wall vinyl hanging around and know it is removable.... should I use it? I assume it is for short term
  6. pdf file that has vector and bitmap elements issue

    Yes...that is the default
  7. clear release liner

    I still don't understand how you can transfer from paper to clear plastic? I mean how do you remove the premask after transfering?
  8. clear release liner

    how are you going to do that?
  9. Using the term "die cut" vinyl lettering

    I think the word die cut would be used more often to describe the procedure to someone not in the business. Computer cut or vinyl cut lettering probably means squat to most end users.
  10. using lamination for erase board?

    I have been told Expo markers are the worse to use. Staedtler or Quatro work best...
  11. pdf file that has vector and bitmap elements issue

    Thanks Skull, I guess you have confirmed that it is an issue...One that for whatever reason Cadlink seems to ignore. I won't be upgrading anytime soon.
  12. pdf file that has vector and bitmap elements issue

    Thank you for the responses..... I don't need help with the file, I know that Flexi does not seem to have a problem with it, so I open it there, dump the bitmap and export out as an eps file. I just find it odd that Flexi has no problem with the file and can even break the masks, yet Signlab8...
  13. pdf file that has vector and bitmap elements issue

    yes, they included a photo, but the rest of the file is all vectored lettering...so Signlab just treats the entire file like it is a bitmap and when the box opens asking for dpi settings to import the file, I guess it just turns the entire file into a bitmap....not good
  14. pdf file that has vector and bitmap elements issue

    I have Signlab 8 and received a pdf file that has bitmaps and vectors mixed. When I import the file a box opens asking me the resolution I want. When the file opens on screen it seems to be one bitmap and can't seem to find a way to separate the vector parts. Now I also run an older...
  15. JetBest ink permanent chip issues.

    I have been using the bottle type replacement cartridges for my Mimaki now for over 2.5 years. Prints great, in fact I feel the ink is better than OEM. Having said that, I have now been experiencing problems for the last 3 or 4 months. One day when starting up the printer, it had trouble...
  16. How do you deal with clients that want their files

    He does not work for the company...a friend of his did, who sent him all the work. Ok I guess he should tell them to go fly a kite.
  17. where do I get firmware for a jv3-130spII?

    I dont think I have ever done a firmware update in 8 years.... I run jetbest ink on permanent chips and that worked well for 2.5 years, then problems started. Now the machine wont print and we have installed all new chips. It sees some and not others. We then installed an actual 440 cartridge...
  18. How do you deal with clients that want their files

    sorry...let me start over. The designer rents space from me and I have nothing to do with any of it..(except I too do work for the company requesting the files). In any case a good friend of his worked for this company in a fairly top position. He was disgruntled and left the business. The...
  19. How do you deal with clients that want their files

    I have a designer who works with me, but not for me. One of his friends worked at a company and they gave him a fair amount of business. the friend has now quit his job and the client is asking for their files as they do have someone working on site that can design ( not one tenth as good as...
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