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  1. Advise on horrible customer

    Then you have those that take it to the extreme...like this guy, who is a retired engineer. Most of his drawings appear to be done on a drafting table and include specific directions like the attached. He was very concerned about how this would fit on a banner and if the fonts would be ok...
  2. Advise on horrible customer

    I can picture this guy in my mind. Sounds like he's not very organized and trying to fill some shoes he knows he can't (his grandpa). I would struggle working with this guy and I would probably be nice too long then one day I would blow and tell him to kiss my a$$.
  3. Before Computers

    Since we're talking about old stuff. My great grandpa came over here in 1895 from Holland (apparently he was in the mob and had to flee) and opened up a painting and decorating company. He used to attached Ridgley straightline ruler for hanging wallpaper. My grandpa eventually took over and used...
  4. Customer artwork

    I agree...sometimes if quicker and easier to just redraw it and add the price of it in the job somewhere. I was dealing with the student of the high school for some shirts for a musical and the teacher kept demanding I could do screen print from a jpeg. I asked the student several times if they...
  5. Another Pricing Question!

    I order through Gemini - they have an instant quote page and it tells you what to charge the customer for retail and what you will pay. No guesswork except installation fees. Just remember to select the correct studs/pads. People on here can help with that. The first time I ordered I was scared...
  6. Advise on horrible customer

    Is he giving you reasonable deadlines or does he literally expect you to drop everything and complete his order? If its a case of "his lack of planning isn't your emergency" then he's being unreasonable and some time lines need to be set in place.
  7. Customer artwork

    I tell them I have to recreate it if they can't figure it out. I usually don't mess with it myself, I send it out to Ignition Drawing and charge them accordingly.
  8. Advise on horrible customer

    I like decalman email response best. Personally, I really struggle to kiss people's a$$ so lunch would be out of the question for me. If the situation is as you say, if you fire him or he goes elsewhere, he will likely be back. Most sign shops are busy now and they aren't going to bend over...
  9. Recyclable alternatives for Corrugated Plastic

    What is railroad stock? Is it like foam board?
  10. Cast vs. Calendared Vinyl

    Simply put and generally for cut vinyl: trailers, trucks, outside long term signs, rivets = cast. Short term like coroplast, weekend banners, little give away decals = calendared. I prefer Oracal 751 cast film, and 3M. For calendared, I like the ShineBrite or Oracal 651. Signman 315 explains it...
  11. Wide Format Printer Reviews

    I've tried to navigate this also. It seems you get the best results by narrowing it down to a couple printers and letting people comment on those machines. Also, look back on posts there was just a lively one last month with lots of great comments. Here is a good string on Print and...
  12. Sold my business - was a good run.

    Congratulations! Good luck in whatever you do and never stop being active! I hear there's good money in painting these days or learning a new language like Arabic could be helpful to translate Gino's emails.
  13. Satin finish on trailer...will this work?

    I didn't think of that! I'll have to look at that for the next one. Thanks for the tip!
  14. How long do you keep vehicles in your shop after a wrap/decals are installed

    No, most of my jobs are dropped off the night before, I work on them the next morning/day and they get picked up that afternoon/night. To be without a work vehicle for 2 days is almost a hardship for some small businesses. If it's winter then I do keep the vehicle in the heated shop for as long...
  15. I'm looking for some red, blue and holographic chrome vinyl

    Not sure what your post says but to answer the question Signwarehouse has a variety of vinyls like this.
  16. Shop Pics

    I agree, seems like it's either a disaster or its spotless. I love it when my shop is clean and organized but suddenly I get swamped and it's a mess again LOL
  17. Satin finish on trailer...will this work?

    Just an update...I got this trailer done yesterday. It worked out pretty well. Not a big fan of the logo but I do like the white and yellow on the black. I was hoping to wet apply the yellow panels...that didn't work at all. It didn't stick enough to the matte finish to pull the transfer tape...
  18. Vinyl Roll Storage

    I have shelves under my work bench and store them horizontally. They get dusty but some of them I put in plastic bags 12"x24" clear.
  19. What is going on...is everyone so busy?

    Exactly! And there were very few people at the condo complex, nobody in the pools, nobody playing pickle ball, had the place basically to ourselves. I enjoyed it MUCH better than peak season. Last time we went I just wanted to sit by the pool and read my book...NOPE NEVER HAPPENED. Going to the...
  20. What is going on...is everyone so busy?

    Just got back Sunday from 3 days in Orlando and 4 in Fort Myers! Loved it! We were one of the cattle last Tuesday...geesh...that was ridiculous! Got on most of the rides. I love Florida, it's one of my favorite states!
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