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Wow. Sorry to read about this.
I've been following this story for a while.
I know how badly something like this can affect a small business.
Hopefully Roland will get you back in production soon.
Gday,
We had one installed last week and the scanning sensor was faulty.
They said it was the second unit they have sold with the same problem.
So once it's up & running get him to show you how to profile a media.
If you get a scan error when it tries to read the swatches you have an...
There are always people on here who like to feel better about themselves by bashing new members.
Are they the same ones who criticise others' art attempts while having no skills themselves?
I don't know because I don't pay that much attention to them.
I'd advise you to do the same...
Another thing to check if you've tried everything else, and it sounds like you have.
Turn the printer off when the carriage is off the dock.
Take out the PH cleaning kit and drag the carriage over so you can check under the heads.
We once had a similar issue and found a strip of backing paper...
Nice. You won't believe how much work you can get out with them.
We went from Rolands to latex and now have one old 25500 and have just installed a second 360.
How much is it?
I stopped using HVG after their rep put some gear on my account for a mate of his then wouldn't pay me back..
Their new rep came in wanting my business back then told me they closed my account and wanted all sorts of guarantees to apply for a new one.
It would take something...
Well you can do it like that if you prefer. I prefer to just print & scan.
http://www.myprintresource.com/product/10218906/onyx-graphics-onyx-profile-generator-module-for-productionhouse-version-x10
Jason,
Get in touch with your dealer mate. They didn't approach me.
I was talking to them about something else and mentioned the problem.
They then sent their tech out and installed it as a warranty issue.
NEXUS_00_06_02.7
Magenta and lt magenta were fuzzy on the print gutters and anywhere a lot of M was used.
I replaced four heads trying to bring it back.
He did say it was mainly a lt magenta issue although dark M was a problem for me too.
After he installed this FW it has sharpened up nicely.
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