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if anyone has this problem go here. http://www.signwarehouse.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=183&nav=0,45,54

When i send the it to cut from flexi it just cuts numbers down the vinyl. It isnt doing anything else. Anyone ever had this happen? thanks

Bought this from, a person who went out of business. I just had a little cutter for one color vinyl. Had to transfer the license and upgrade and they sent a disk with no book. Sorry.

ok, got that.. NOw when i hit rip/print, it just shows the lines and reg marks but doesnt show the picture. Is that what should be shown?

Ok, when i open the eps, it opens in a sepreate document. How do i get it into the green document?

ok printer is prismjet extra, cutter is vinyl experss q160 Thank you for the help.

no there are not registration marks.

I agree i need to do that. First i just need to figure out how to print and cut lol.. Thanks

Man i wish i knew what you meant by on top.. How do i put it on top? I have printed things just cant seem to cut, lol I appreciate your help...

If someone could give me some help.. Using Flexi 8.6v2, I opended the eps, contour cut it, imported the image over top of the contour cut. When i go to cut it it tells me nothing to cut lol oh boy. below is a pic of what i have.

THe link takes me to the page shown below. There are no drives listed on that page. Do i want the 7.5 driver? THanks for the help

Ok, they sent me the password. I am getting this error. Cannot find the key that matches the password. They sent me the driver and i installed it. Anyone have any ideas? Thanks for the help.

Thank you, your help is greatly appreciated.

Thanks you guys are the best. Are you speaking with the cleaning cartridges? or just normal cleaning? thanks again for the help..

Ok, this is the nozzle test on our prismjet extra. Figured I would ask the experts here what their thoughts were before diving into the manual. Thanks for the help in advance.

I am a newbie as well. We bought our equipment Thursday. It was from a group that repo's for the bank when people fault on payments. We took the risk knowing that there is a great possibility that we would have to sink some money into what we purchased. We are not in the sign industry and...

I see the user id on the dongle, I guess i have to contact them to get the activation code.

Ok here is the story. We purchased some equipment from a local sign shop. They were going out of business. They have flexi 8.1 with the dongle. Installed it as stated in the manual. When I go to run flexi it says it is a demo version and cant cut or print with it. On the disk it doesnt say...

I appreciate the info. Is the refurbish kit very difficult to change? I am a technician that does computer laser printer work for HP. If i could find a manual I would not think it would be difficult.

Looking at printer that needs print heads. Obiously it is used, how much are these heads? Where can they be purchased from? thanks for the help..