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A faulty encoder strip puts unnesesary strain on the printer as it gets confused as to where to print.It is actually quit common. Printer thinks it is a head strike and then the message appears
Sure the cyan damper was changed.Look at the damper and if it is full(not halfway) then that damper needs to be changed. Maybe they did change the dampers but the cyan damper can be faulty.Please let us know.
Funny enough I use to get head strikes all the time and then I cleaned my encoder strip.Sorted the problem out.Also as mentioned before make sure you unroll big rolls by hand. I even take my cutter blade out to make sure nothing gets hooked.(Just remember to put it back;printed a huge print and...
Sebastien I could not agree with you more.Another point to remember,who says we as sign writers are right? Give the client what they want , sure give him advice and some alternate ideas but I think that it will be very unprofessional of any one to send business away" just because you believe...
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