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I know on my buddies graphtec he had a problem like that it was a firewall issue for some reason (strange I never heard of that)
Did you try to reinstall the drivers?
Welcome from NJ.
As Pro Image "You won't go wrong with the Graphtec................"
My Graphtec came with plugins for Illy. I never used them though.
I'm sure they work fine (maybe)
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