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  1. Expand offerings - or limit focus?

    Hey all, I know everyone's business is very different, and point of views will vary, but I hope this will spark some discussion. While looking over sales breakdowns (for the year), I joked - "Wow, look at all the worthless things that hardly contribute anything". Referring to the bottom 75% of...
  2. Should we transition to a dedicated RIP (Onyx vs. Caldera)?

    Looking for opinions on dedicated RIP software like Onyx and Caldera. Our shop currently runs 5 Roland roll to roll printers, and 6 Graphtec plotters. We like Versaworks (free) and we like Cutting Master (free). We do a lot of print/cut jobs utilizing the Roland/Graphtec combo, and it's great...
  3. Know anything about the EU-1000MF Flatbed?

    Our shop is getting more and more interested in getting a flatbed. Our problem is, we're cheap. lol. We currently are running 5 Rolands (from Versaworks), which we're very pleased with, in conjunction with Graphtec plotters (Cutting Master). Ideally we'd get a nice Roland flatbed to compliment...
  4. "No More Walk-ins" - Good Idea, or Terrible Mistake?

    I think our shop is at a potential turning point, and I'm really anxious about it. We're a small crew (4 and a part timer). We've been going for 30 years, and this train ain't stopping. We're just incredibly busy, all the time. There's never a lull anymore. And customers seem to be getting...
  5. Double post - please delete

    Double post - please delete
  6. Double post - please delete

    Double post - please delete
  7. Your order pickup process

    Hey everyone, I'm really curious as to what the "correct" process is for handling an order pickup. Ours seems to be a complete disaster most of the time. I'm not in charge of it, but I'd like to persuade the one who is, to change it to something more logical. How do you do it? Here's what I'm...
  8. Small shop looking for employee management advice

    Hey all, My family and I run a sign shop that averages about 90 orders a week. Orders that range from small walk-in window stickers to large chemical plant warehouse signage. Though we've been at it for 30+ years, we've never had any formal training. We’re pretty sure we're doing a lot of...
  9. Calculating Rolled Media Length

    Hey guys, I had a little tool I thought could be useful to share. I'm not sure if there's something quite like this that people use (Customizable)- If there is, I've missed it. I've made a "calculator" (Google Spreadsheet) to determine how much material is left on a roll of vinyl (or whatever...
  10. Cutting Master 3 - Not a Big Fan

    Is it just me, or is Cutting master 3 totally garbage? We've had a new Graphtec for about a year now, it's a decent machine, but the software to run it makes it look bad. I prefer to use my 15 year old Summa because it's so much faster to setup/read material and Winplot just crushes Cutting...
  11. Sorting your "Drops"?

    I'm not sure if It's disorganization on my shops part, or if it's a common issue for everyone. Keeping track of various substrate drops. When we cut a 4'x8' down for a smaller sign, we can be left with a random size that gets filed into our growing mass of "small pieces". We've got 3 people...
  12. Old "Dead" Printer - What to do?

    I'm sure this is the right board for this, apologies if it's not. Brief background. At our shop we ran a Roland SP-300v close to nonstop from 2005-2012. In 2012 We decided to upgrade to a 54" for larger jobs (4'x8' prints, Yay) and to relieve the original printer. Well, the old printer gave...
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