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Joe, I could agree with you to some degree, if they operated like other service type providers. At least with the folks we've had out from GSG, they come out and spend a bunch of time trying to figure out what's wrong and then say "I don't have the part, I need to go back to the shop and see...

GSG in Houston wants $500.00 for 1 hour of troubleshooting. 2 hrs travel @ $150.00/hr (22 miles mind you) and $200.00/hr for troubleshooting (I have a written quote). Is that considered ridiuclous to you?

Sorry for not responding sooner but here is what GSG in Houston wants to charge me to troubleshoot a Roland printer: 2 hours of travel @ $150.00 per hour 1 hour of troubleshooting @ $200.00 per hour The location of the printer is 22 miles from GSG's Houston location, which is 32 minutes of...

Does anyone know any independent Roland printer technicians in the Houston area? Calling a dealer is ridiculous with their travel fees and such. Any help would be greatly appreciated.

Just for the sake of nothing left to try, I changed the printer head ribbon cables back to the old ones and the machine fired up!

I didn't take off the front panel (the panel with the key pad), just access for the dampers. I did disconnect the 2 large ribbon cables above the dampers but they seemed fine when I plugged them back in? Is there a fuse on the main board? I see 2 fuses on the power distribution board and 1...

I have a Roland SP540V and just replaced the dampers and ribbon cables for the heads. When I try to power on the printer it will not power up. I have voltage to the main power switch and to the power junction board. I also have 40.8V coming out of the power supply. None of the lights on the...

Do you carry the dampers and head ribbon cables?

I'm looking for genuine Roland parts at a decent price. I've looked on the internet and found pricing for parts all over the board, not really sure what the quality is for all these different suppliers. Does anyone have a good source that carries genuine parts that don't break the bank? I'm...

Thanks for the reply. I don't know what could be causing your issue. I did not realize humidity would have that much of an affect on printing, good luck.

Will do, thanks for your help

Here's a test print before I start disconnecting any hoses. Can you tell by this what might be the problem?

I'll try that, thank you. Yeah the SP540 is an awesome machine but like you said it has to be run all the time. It's been sitting for a little while.

Hey Folks, I have a Roland SP540V that will only print magenta and cyan, the other colors will not show. I've tried soaking the heads several times and have tried the deep clean and I still get the same results. Does anyone have any suggestions? Thanks, Rich

BTW, Thanks for the replies. Sorry it took so long to respond, my PC went AWOL.

This is probably a stupid question but does anyone know any suppliers that sell the new 3M IJ180mC-120 in small amounts, like 5-10 yds? I have a customer that is adamant that he wants this material for his truck but I can't see buying a roll just for one job. Thanks, Rich

Does anyone know how to get into "Service Mode" on the VS machines?

Yeah, I upgraded the firmware and that didn't help. I have the service manual and I'm trying to run a history report but I can't get in, I get a message "Service Mode Protected". This little machine is no comparison to our old SP540V. That thing is a workhorse, it's slow but man is it...

Thanks for the replies. Is the replacement head an improved design or the same as what I have? Also (this might be a stupid question), when you say 'soak the head', are you talking about filling the cap with cleaning solution and letting it sit or pulling the head off and soaking it?

Hopefully someone can help me with a small problem we're having. We have a VS300 that has drop out problems on one or two colors. I've done all the recommended fixes; manually cleaning, machine cleaning, changed the wiper scrapper, changed the cap station, changed felt and rubber wipers and...