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Did you get yours dialed in? Still no luck with mine...

I understand, sure lets see the pics,

Let me know how this goes and how you do it.. Thx

We tried getting in to service mode but it says "Service mode protected" sounds like only techs can get in there huh.. Absolutely keep me posted, Thx..

Cleaned and flipped the encoder strip, still no luck prints the same :banghead:

] Great! I'll have my guy re-check condition of the strip and may have him flip it over, will test print in the AM..Thanks

Yea cold not find that option in the color rip, small 2" x 3" decal prints still look crapy.. Any other sugestions Thanks guys!

I'm not sure the head is adjustable on this model? Is that what you meant?

Yes we cleaned the enconder strip again and still same results.. We also tried printed in high resolution CMYK 1440 dpi and looks much crisper which I think will work for now but still can see the colors are still a bit shifted, but much happier with the latest results...

Any suggestions after the tests I ran, Thanks

Here are the results from this test..

Here are the results of the nozzle Test

Awesome guys will try both those tests hopefully tomorrow if not Monday, ill post a pic of the nozzle check.. Thanks guys!

Anyone have any more suggestions,we have a few jobs lined up and really want to see if we will be able to fix my printer so we can produce those jobs thx!

Yea just tried and got the same results :frustrated:...

Thanks I give that a try this morning, ill keep you posted ...

Hmmm? So I wonder if it needs to be seen by a tech or can be adjusted... Thanks

Anyone any suggestions or is this not a common issue ? Thx

Sorry Ill try n scan another, this one is doing no good...