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Good to hear some people are having a positive experience with these printers. We have one, but it has turned into a paperweight also. While it worked, it was great though. Heck, it may actually still be a good printer, but we can not get anyone to come and service it.:banghead: I think our...

Do you have contact information for him?

Any suggestions for the best place to list this printer for sale, either the correct place on this forum or elsewhere? Probably only be able to sell it for parts at this point though. Thanks!

They are unable to help us, unfortunately.

Well we have officially heard back from Mimaki and they will send out their service people. They quoted us roughly $18,000 for the trip, labor and replacing the print heads, which is their "guess" at what is wrong with it. We left your guy a voicemail last week. Unfortunately we haven't heard...

If we had only known about a year ago! Now we just got to get it working to maybe sell it and be free of this thing!

Thank you jfiscus! We will reach out to him.

Unfortunately our nearest dealer is in Atlanta and when we contacted him, he basically said he was too busy to make it up to us. We actually never heard back from Mimaki after we informed them that our "local" dealer couldn't help us either. :( Sightline, I think we even called you guys and...

Hi all, we have a Mimaki JV400-160LX that we bought used and we have been unable to find anyone in the Charlotte area who is either willing or able to service this machine. We have tried the main suppliers in our area that we know of, but that hasn't yielded any actual help. If anyone knows...