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  1. Platen Heater Overheating

    Hi, We've developed a problem on our vj1614 where the left side of the platen heater will heat up and not turn off. Eventually the machine will throw up a 077 error which I think is due to the machine overheating. It gets so hot that you can't touch it! The strange thing is the machine doesn't...
  3.

    vj-1624 extreme overspray on cyan

    Hopefully someone can help with a problem I have. We printed an image yesterday to find an extreme overspray on the cyan, it almost looks like it's dragging a hair and any colour that's heavy with cyan is banding. I've tried cleaning everything and although I can get all the jets firing, all be...
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