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Hello Damon. Thanks. Will put in a new cart to see if that solves it. If it doesn't, will have to drain the line. Currently there is only in just the upper part of the damper. It's not flowing to the lower part. Although ink stays in the line. I tried to use a syringe to pull ink from underneath...

Thanks for all the info. I have installed a new printhead. First test print had cyan firing even though it was black ink because of the pooling in the captop. I have gone ahead to prime all colours but cyan will not fire anymore. All other colour are firing even the empty cartridges are firing...

Hello everyone. Wish someone could help me. I have a vs540 that suddenly stopped printing cyan. On removing the printhead, I discovered cyan ink had pooled in the damper area. Initially, I thought it had to do with the o-rings. But today I put back the printhead and did a test print. It...

vanderbiltprint How did you fix the shorted circuit head board. Am having the same issue

Thanks Vortex37 . I currently have all channels missing. Do you know what reading I should be getting for the printhead fuses? That should be the last option before I attempt to buy a new head.

Is there any way I could use a cyan cartridge in the light cyan slot. probably change the ink configuration

Hi, Just trying to find a solution to my problem please. I couldn't get cyan to print when I tried to do a test print then I noticed it was dripping ink from underneath the printhead due to a lose manifold. I opened up the printhead to find out there was a pool of ink in the damper housing and a...

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Hello, did you manage to solve this problem. I have the same issue now. Just hoping it is not the print head. Regards Mike

Hi, I wonder if you have been able to solve the captop issue. I am currently having the same problem.