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I hope you don't mind, but its late and I have to go home. Thank you for your help. I really thought I had to give up but I feel a little better with you all supporting me to get it going again.

I tried that and it didn't do very much. i tried to send a 6 seconds video to show you what happens but I can't. When it was 'None', it did attempt to cut the vinyl

I can see what you mean. I just changed it to hardware. The blade just moved up and down once and thats it. nothing else happens.

I'm not sure how to do that. The chap who did the restore to the update said that it didn't work either. I think that was why he concluded it had to be the cutter.

I had someone look at it and they said the memory on my cutter had gone. But she was fine up until windows updated and I couldn't use the cable. I always believed it was a cable issue. He said it wasn't that as the laptop was communicating with the cutter.

I wanted to add that I have set the DIP switches to match the I've actually three different cables. None worked in the end I had to have one made (via ebay) for the roland cutter. please see my port settings in the attached images

Thank you so much for getting back to me. I've had differing opinions as to what's wrong with her and still haven't managed to get it going.

I have installed team viewer on my laptop and would definitely welcome you taking a look - I would be most grateful.

I don't know. Sorry. I'm happy to try anything to get her going again :)

It's a new connection. I used to have a cheap chinese serial to usb adapter and that worked fine. Then microsoft did an update and it stopped reading it and I couldn't work it out I was advised to buy a Tripp-Lite and null modem cable. I did that and the cutter started communicating with flexi...

Same as the port configuration on the cutter

But she is communicating with flexi. She cuts and then stops after a short while. I thought I would do one letter at a time as I can't afford a new one. But that's just tedious and heart breaking. There needs to be another solution.

Clapham Junction, London

:( that's not nice! She wants to live!!!

Any ideas how I can do that. I've been looking at the schematics of the cutter - I have no idea how to read it or what it means... but its got various parts so rather than change all the capacitors, do you think its something specific? Would it be difficult to work it out?

I'm using a tripp-lite usb to serial and serial to serial. The connection from the laptop and the cutter is working.

I'm using windows XP laptop, flexisign 7. test cut cuts fine. It doesn't seem to have anything to do with x or y points - as it can cut all letters or any font. I think its got something to do with the memory of the job. It's got short term memory - a bit like me!

Hi, I have a pnc-960 which stops half way. I can't get it to do more than one letter at a time. Please help.