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  1. Versaworks 6.19.2 "Dongle is not attached properly" error on startup

    True, but will I lose all the jobs and rips that are currently in Versaworks? Because that would be pain in the behind.
  2. Versaworks 6.19.2 "Dongle is not attached properly" error on startup

    Hi everyone, when I opened up Versaworks this weekend to cut some prints I did during the week I am now getting this error and Versaworks won't open. I have never used a dongle, and have been running the same setup for years with no problems which leaves me slightly puzzled. I have tried...
  3. Moving a Roland LEF-12

    Great, yes I do still have the transportation brackets that came with the printer. The printer would only need to be tilted for a few seconds, hopefully it should be fine then.
  4. Moving a Roland LEF-12

    Hi, does anybody have experience relocating a Roland LEF-12? I have to move mine 5 minutes drive away, and unfortunately the only way to do this involves going through a doorway that requires tilting the printer about 45 degrees to fit through. My question is - am I going to have to drain all...
  5. Roland BN-20 help - intermittent printing

    I didn't notice any leaks in the ink lines when I had all the covers off to replace the cap top. Dampers may well need replacing, but would they block for all colours at the same time? Cap top not sealing is probably the most likely of the problems, what can be done to improve the seal? The...
  6. Roland BN-20 help - intermittent printing

    So far using the syringe has got everything working as it should - though I'm not sure exactly what it has done to solve the problem or if it has just highlighted that something else needs replacing. Any ideas?
  7. Roland BN-20 help - intermittent printing

    Somewhat better after a clean or two, but let's see how long it lasts for!
  8. Roland BN-20 help - intermittent printing

    I have done the "syringe test", I would say it was 90% ink with a few bubbles visible at the top.
  9. Problems with GR2-640

    I had a problem with my GR-540 on some materials where the blade would catch the surface between cuts - increasing the suction fan speed solved the problem.
  10. Roland BN-20 help - intermittent printing

    I've always used Roland inks and parts, all the parts are clean - so there shouldn't be anything preventing a good seal. can the cap tops be adjusted? There is always ink in the lines. I did take them off thinking there must be a blockage, but no sign of anything unusual. It is never just one...
  11. Roland BN-20 help - intermittent printing

    Hi, hopefully someone can offer some ideas about the cause of the problem. My diagnostic skills are used up! I have had this BN-20 from new since 2019, used pretty much every day and everything was fine until just before Christmas when it decided at the start of a new print to print almost...
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