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  1. Undefined Media

    Hi, My company has a Mutoh ValueJet 1638. When I go to set up a media type it just automatically gives me the "Undefined Media" error without even bothering to measure the media thickness or width. Any idea on how to remedy this? Thanks
  2. Mutton 1638uh

    On my Mutoh 1638uh,I am getting undefined media for every media I try. Has this happened to any one else?
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