We have a Colorado 1640- and new to it, but it’s not a new machine, has been serviced well… We don’t have a tech available in our area and waiting on getting into a self maintainer class.
Would anybody know what might be causing this splotchy UV… we are also new to Onyx. I’ve been on tech support with both Canon and Onyx but hard to show them what I mean with the output. I’ll try again this week when back in the office, but wondering if any of you would know or be able to pin-point what’s happening here.
Using a very lightweight paper.
These are pictures from a test paper we got from Canon verse ours. There’s is the bottom one- you’ll see it’s smoother. And then there’s ours that just looks like splotchy UV?? Maybe? Then the back is on ours looks almost saturated through. Same paper- I think they did use a 1650 to test though… is that the difference or is this an Onyx issue orrrr something else?! . I’ve been on with canon and Onyx for hoooours this week!
Lol thanks for any insight- from a newbie!
Would anybody know what might be causing this splotchy UV… we are also new to Onyx. I’ve been on tech support with both Canon and Onyx but hard to show them what I mean with the output. I’ll try again this week when back in the office, but wondering if any of you would know or be able to pin-point what’s happening here.
Using a very lightweight paper.
These are pictures from a test paper we got from Canon verse ours. There’s is the bottom one- you’ll see it’s smoother. And then there’s ours that just looks like splotchy UV?? Maybe? Then the back is on ours looks almost saturated through. Same paper- I think they did use a 1650 to test though… is that the difference or is this an Onyx issue orrrr something else?! . I’ve been on with canon and Onyx for hoooours this week!
Lol thanks for any insight- from a newbie!