wrapwrap
New Member
Hey guys, this is my first post on here. This forum has helped me a lot starting my shop over the last couple of years so thanks to all of you guys for being a part of this collaborative community.
TLDR at bottom of the post
Photos are included as well
I have a customer that has a 28 foot semi trailer that has been wrapped since 2003. Obviously all the vinyl is cracking and visibly pulling paint up from the shrinkage in many areas. The paint is definitely very old as well. And I’ve done enough jobs to know that paint coming up and removals can create nightmares, and no profit jobs. Obviously I need to price accordingly for the removal and inform the customer that paint will absolutely come off during the removal and the bodywork will be necessary before rewrapping.
What I’m concerned about is the process in between the removal and re-wrapping. I need to be able to present this to the customer in a way that is positive, but realistic while giving him a good option to get this done. I went ahead and called a couple of body shops, asking about working on a trailer like this and all said that they do not work on trailers. It makes sense that there are specific shops that do this kind of stuff so I get that. Or if the customer wants to take care of it: I don’t want to remove the wrap and then have the customer say hey I’ll have my guys prime it for you. I need a good installation surface and paint or primer that won’t come up. Even if they did a quality job priming it I doubt that they will do everything that needs to be done to ensure that the final will stick well to all areas of the trailer.
Should I consider just forgetting about the removal and combining it into the body work? Something like hiring or having the customer hire a mobile sandblasting/dustless blasting company to come out and just bring the trailer back to bare metal? And then prime it? Or leave it bare metal?
This is a new customer for me and he also has a lot of other potential business now and in the future. My goal is to give him the absolute best option to get this done so that he can make a decision on whether he wants to do it or not versus me turning down the job like I would most likely do another situations because of my lack of experience with this specific scenario (and the time needed to figure it all out) and ability to take other projects on. I’m a very capable shop in all other aspects, so I’m not worried about my abilities to do the project but just worried about the bad paint/removal situation.
How do you approach this job? I get that some of you would just turn this down and I want to hear from you too. But remember, important new customer, and really doesn’t seem like budget is an issue provided we can do the job properly.
Trying to avoid the scenario where I take the job quote the removal and the wrap, and just say “yeah will worry about the bodywork issues if they come up.” And then customer getting impatient or angry that they already paid a lot for removal and now I have to pay an unexpected amount for bodywork or paint. I’ve been in all of these situations and I am an honest and fair company so I really hate to put myself and customers in this position.
TLDR:
I have a customer with a 28 foot semi trailer that once they’re trailer wrapped. The trailer is been wrapped since 2003 and I foresee lots of paint coming up during the removal. I don’t want to quote the job until I can think of the scenarios of bodywork/prep work needed before rewrap and provide quotes for those as well. The customer is new and could be a big customer for my company so I don’t want to just turn the job down, I want to provide an extensive quote for everything that could be needed to get the job done.
Let me know what you guys think
TLDR at bottom of the post
Photos are included as well
I have a customer that has a 28 foot semi trailer that has been wrapped since 2003. Obviously all the vinyl is cracking and visibly pulling paint up from the shrinkage in many areas. The paint is definitely very old as well. And I’ve done enough jobs to know that paint coming up and removals can create nightmares, and no profit jobs. Obviously I need to price accordingly for the removal and inform the customer that paint will absolutely come off during the removal and the bodywork will be necessary before rewrapping.
What I’m concerned about is the process in between the removal and re-wrapping. I need to be able to present this to the customer in a way that is positive, but realistic while giving him a good option to get this done. I went ahead and called a couple of body shops, asking about working on a trailer like this and all said that they do not work on trailers. It makes sense that there are specific shops that do this kind of stuff so I get that. Or if the customer wants to take care of it: I don’t want to remove the wrap and then have the customer say hey I’ll have my guys prime it for you. I need a good installation surface and paint or primer that won’t come up. Even if they did a quality job priming it I doubt that they will do everything that needs to be done to ensure that the final will stick well to all areas of the trailer.
Should I consider just forgetting about the removal and combining it into the body work? Something like hiring or having the customer hire a mobile sandblasting/dustless blasting company to come out and just bring the trailer back to bare metal? And then prime it? Or leave it bare metal?
This is a new customer for me and he also has a lot of other potential business now and in the future. My goal is to give him the absolute best option to get this done so that he can make a decision on whether he wants to do it or not versus me turning down the job like I would most likely do another situations because of my lack of experience with this specific scenario (and the time needed to figure it all out) and ability to take other projects on. I’m a very capable shop in all other aspects, so I’m not worried about my abilities to do the project but just worried about the bad paint/removal situation.
How do you approach this job? I get that some of you would just turn this down and I want to hear from you too. But remember, important new customer, and really doesn’t seem like budget is an issue provided we can do the job properly.
Trying to avoid the scenario where I take the job quote the removal and the wrap, and just say “yeah will worry about the bodywork issues if they come up.” And then customer getting impatient or angry that they already paid a lot for removal and now I have to pay an unexpected amount for bodywork or paint. I’ve been in all of these situations and I am an honest and fair company so I really hate to put myself and customers in this position.
TLDR:
I have a customer with a 28 foot semi trailer that once they’re trailer wrapped. The trailer is been wrapped since 2003 and I foresee lots of paint coming up during the removal. I don’t want to quote the job until I can think of the scenarios of bodywork/prep work needed before rewrap and provide quotes for those as well. The customer is new and could be a big customer for my company so I don’t want to just turn the job down, I want to provide an extensive quote for everything that could be needed to get the job done.
Let me know what you guys think
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