8000-130 registration marks

[Bingham Signs]

I know there has been discussion of Graphtecs reading registration marks poorly.

I have had mine for a year now after 16 years using an older model.

Just got it back from shipping under warranty for the motherboard gone bad and now it won't read the first registration marks.

ANY SUGGESTIONS other than get a different brand?

 

[Dennis422]

Contact Graphtec.

I think that you might get the answer there. It must be something that is turned off.
I have 8600-130, no issues with reading marks whatsoever

 

[Bingham Signs]

How long have you had it? I don't think it was available a year ago

 

[Dennis422]

Bought it last summer, July I believe

 

[Bingham Signs]

I've contacted both my salesman and Graphtec. Waiting to hear. I called the salesman Friday and still no call back. Just sent an e-mail to Graphtec. Wish they would have had the newer model available 6 months earlier than when you purchased

 

[Solventinkjet]

When you replace the main board the sensor calibration needs to be done or you won't be able to read registration marks. I had to do the same thing on an FC7000. Unfortunately I can't remember how to get into service mode on that model but there is a sensor calibration mode that will automatically adjust the sensitivity of the sensor. Maybe someone on signs101 knows how to get to that?

 

[Bingham Signs]

On the warranty work, he said it was calibrated after.

I am also using more downforce than before on the pen mode

 

[Solventinkjet]

I would defiantly call the warranty center and see if they have any ideas. Obviously they haven't finished fixing the issues.

 

[Bingham Signs]

Yep. Did that. Still waiting

 

[Bingham Signs]

I guess I get to have another walk thru with Graphtec to calibrate it myself. Paul are you following this post?