Advantage Sign Supply Tech Service?

[sballinger]

We are looking at getting a UV Flatbed to take over the good old print, laminate and mount process we've been doing for over 5 years. Advantage Sign is selling CET Color and just wondering if anyone here has had experience with their tech service. I know HP's tech service for our LX850 is horrible but Northlight Color does their best to get answers from them.

 

[signage]

Do a search on Advantage tech support, and you shoud find many happy customers!

 

[Fred Weiss]

We've used them for years. They've always been excellent.

 

[TheSnowman]

They're the best I've delt with. Lately I've had one or two problems that haven't been resolved, but that's issues with bugs in Onyx that they haven't created a patch for yet, so it's not really in their control. I won't buy equipment from anyone but them because of their support the last 7 years on all my equipment.

 

[Barry Jenicek]

Thumbs up!!!

I buy supplies from Advantage once in a Blue Moon ... maybe once or twice during the year. Not because I don't like them, it's because when I need something, I need it NOW so I buy locally here in St. Louis. (We are a Dimensional Shop, not a Vinyl Shop)

Since I am not one of their big accounts, one would think that they would not reply to my request for tech support for my 408 router. Not Advantage! When I call in, they ALWAYS answer any question I have. They have top-notch techs. Ask me how I know.



Barry

PS, they really do have fast shipping

 

[particleman]

I've dealt with them on many occasions. Whether it be equipment installs or troubleshooting, they are top notch!

 

[sballinger]

Did a little searching on here and I like what I'm reading about Advantage.

I know from personal experience with Advantage they got us ink for our LX850 even though they are not the ones that sold/service our machine. Apparently HP doesn't like when that happens.

 

[earplug]

We just had our new CET delivered and installed by Advantage just before Christmas. The process was smooth and the tech was great with the training. However we did have a problem with the machine over the Christmas break. A vacuum pump failed. Advantage was right on it and got CET involved, shipped replacement parts and had a CET tech there first thing Jan 2nd. Couldn't have asked for a better response from both Advantage and CET. All is well now.

Jack