Melissam2505
New Member
I have an SC 545.
I was hoping someone would be nice enough to give me some advice. I recently went out of town and came back to some printing issues. I cleaned all the heads and they were fine.. printing was good.
Then my magenta and light magenta started going out. So I cleaned heads and no improvement.
I did some research here and thought I might have air in my lines so I used the syringe to pull ink. I had air in both lines, the light magenta pulled some air then ink came through. The magenta just pulls air... I cant get any ink. I still pulled air for a while and ran a test print.. both looked great again. I then printed a job which looked good and ran another test print and both colors are going out again.
My question is what should I trouble shoot at this point before I replace cap tops? Does this definitely sound like a cap top issue or could it be something else? I was out of town for a month so the printer didn't run, but it does the automatic cleaning. Can anyone walk me through my next steps? I want to know if there are any other adjustments someone might suggest before I replace parts.
Thank you for any help.
Melissa
I was hoping someone would be nice enough to give me some advice. I recently went out of town and came back to some printing issues. I cleaned all the heads and they were fine.. printing was good.
Then my magenta and light magenta started going out. So I cleaned heads and no improvement.
I did some research here and thought I might have air in my lines so I used the syringe to pull ink. I had air in both lines, the light magenta pulled some air then ink came through. The magenta just pulls air... I cant get any ink. I still pulled air for a while and ran a test print.. both looked great again. I then printed a job which looked good and ran another test print and both colors are going out again.
My question is what should I trouble shoot at this point before I replace cap tops? Does this definitely sound like a cap top issue or could it be something else? I was out of town for a month so the printer didn't run, but it does the automatic cleaning. Can anyone walk me through my next steps? I want to know if there are any other adjustments someone might suggest before I replace parts.
Thank you for any help.
Melissa