Another ink problem

[artiep]

The magenta ink ran out on my machine and I replaced all the cartridges, but, when I tried to print I was still not getting any magenta ink. I did a head washing but now I do not get any printing at all. If anyone has any idea whats up I would like to hear it. I also tried to use some alcohol an do a manual cleaning but no luck.
Thanks

 

[cgsigns_jamie]

What model printer??

and... Welcome to Signs101...

 

[artiep]

Sorry

Sorry about that its a Versacamm sp300v I'm so frustrated with this machine I totally forgot.
This is a great site I'm glad I found it?
Thanks

 

[Mike Paul]

The magenta ink ran out on my machine and I replaced all the cartridges, but, when I tried to print I was still not getting any magenta ink. I did a head washing but now I do not get any printing at all. If anyone has any idea whats up I would like to hear it. I also tried to use some alcohol an do a manual cleaning but no luck.
Thanks

Why replace all the cartridges when only one ran out?

If you ran the magenta cartridge dry and the printer didn't pickup on it you will have to prime it a bit before the ink reaches the head.

Manual cleaning w/ alcohol and not cleaning fluid? hmm

 

[Ken]

You need to be carefull how you instruct the machine to behave when a low ink situation arises. My sp300 is set to stop printing, not carry on till the cart is empty.
I just do a hot swap of the ink cart and it automatically resumes printing. I may lose a couple cc's of ink but saves the headaches of a dry head.
Also, use the roland cleaning fluid...not alcohol.
Cheers!
Ken

 

[artiep]

Thanks

Thanks for the help. The alcohol was suggested by the tech at Beacon Graphics here in New Jersey.

 

[artiep]

Priming

Why replace all the cartridges when only one ran out?

If you ran the magenta cartridge dry and the printer didn't pickup on it you will have to prime it a bit before the ink reaches the head.

Manual cleaning w/ alcohol and not cleaning fluid? hmm

How do you go about priming the ink to flow.
I really have to learn more about this machine!!!

 

[woolly]

happened to me magenta running dry once new cart and a power clean sorted it.
since then heard of about 4 others all magenta thought the problem had gone away are they quite old.

if it has not recovered after a power clean i would check that the pump is working well, as this is what sucks the ink through.

woolly

 

[Vital Designs]

If all else fails including soaking the head then attach a syringe to the hose from the cap going to the magenta head. When the heads are parked. Pull slowly on the syringe and you should start to pull ink. If you pull air the cap may need to be replaced. Afterwards do a cleaning or 2 and it should work.

 

[artiep]

Thanks

Thanks again everyone I'll try the syringe treatment and see if that works.

 

[TNT]

I had a simular problem, it turned out to be the damper that had a bad seal. I replaced it and cured the problem.

 

[nesscoben]

Just curious Artiep, but did you get any training at all when you bought the SP300v? You sound like you were really left in the dark!

 

[MichaelAlmand]

check to make sure it's not leaking i had that happen and it was the pump.

 

[artiep]

Taining

Just curious Artiep, but did you get any training at all when you bought the SP300v? You sound like you were really left in the dark!

The training was minimal at best, everything I know about the machine I read in the manual. The company I bought the machine from sent a tech out to make sure it was set up, thats about it.

 

[artiep]

Thanks everyone

The syringe treatment worked.
Thanks everyone for all the help.