airborneassault
New Member
After reading the other thread with some of Prowraps & jkdbjj had with prints not being completely dry I crossed my fingers and hoped my HP wasn't listening. Luckily it wasn't bit of attention to the drying issue instead it's "drying" out my LM/LC head. By the way we're running out of Onxy 10 on this current job.
This has been an ongoing problem but it was never really an issue, I could pull the head, clean all the electrical connections, even swap the M/LM or C/LC and it would be fine again until I printed any long runs of vinyl. The time I spent swapping or cleaning was negligible and less messy than cleaning our old solvent machine. Next comes the real issue.
We printed a sprinter a little over a week ago with some grays and light gradient gray fades in the design and I was a bit leery then due to our unmanaged color environment. Anyhow sprinter came out perfect, not a single flaw, grays were spot on neutral out of the box and the customer was thrilled even asked us to wrap their older shop van. Printed & installed the complete wrap only to have the customer point out how green our grays had become.
Now at this point I figured it was possible something had happened in the file as it had to be tweaked to fit the different body style van. No such luck, seems like it was a freak accident only other change was we bumped up from 10 pass to 12 pass. So I go ahead and do some test prints, 1st one out of the gate is 60" x 4' and grays are spot on, reds pop everything's perfect. I thought ahead and went the logical step forward by laminating, colors are still spot on and neutral. So today I print new panels for the whole van, 1st 10 feet are perfect, takeup is working nicely so I go about my other work. When I return I find that not only is it prompting me to replace M/lM head but I can see exactly where the grays turn to green.
HP tech support has been way more than helpful, my issue is the allure to this machine was the heads aren't supposed to dry out especially mid print of something crucial like that. Both my dealer that consumables from and my dealer that sold me the machine claim they haven't heard any issues like that at all but HP says they are aware of the problem and there are quite a few people in the same boat. Has anyone else had this problem or heard of anything like it?
Sorry for the small novel, I'm a bit flustered at the moment and needed to blow off some steam, now its way past quittin' time and a
is definitely in order.
This has been an ongoing problem but it was never really an issue, I could pull the head, clean all the electrical connections, even swap the M/LM or C/LC and it would be fine again until I printed any long runs of vinyl. The time I spent swapping or cleaning was negligible and less messy than cleaning our old solvent machine. Next comes the real issue.
We printed a sprinter a little over a week ago with some grays and light gradient gray fades in the design and I was a bit leery then due to our unmanaged color environment. Anyhow sprinter came out perfect, not a single flaw, grays were spot on neutral out of the box and the customer was thrilled even asked us to wrap their older shop van. Printed & installed the complete wrap only to have the customer point out how green our grays had become.
Now at this point I figured it was possible something had happened in the file as it had to be tweaked to fit the different body style van. No such luck, seems like it was a freak accident only other change was we bumped up from 10 pass to 12 pass. So I go ahead and do some test prints, 1st one out of the gate is 60" x 4' and grays are spot on, reds pop everything's perfect. I thought ahead and went the logical step forward by laminating, colors are still spot on and neutral. So today I print new panels for the whole van, 1st 10 feet are perfect, takeup is working nicely so I go about my other work. When I return I find that not only is it prompting me to replace M/lM head but I can see exactly where the grays turn to green.
HP tech support has been way more than helpful, my issue is the allure to this machine was the heads aren't supposed to dry out especially mid print of something crucial like that. Both my dealer that consumables from and my dealer that sold me the machine claim they haven't heard any issues like that at all but HP says they are aware of the problem and there are quite a few people in the same boat. Has anyone else had this problem or heard of anything like it?
Sorry for the small novel, I'm a bit flustered at the moment and needed to blow off some steam, now its way past quittin' time and a
is definitely in order.
