A couple of years ago I came back from lunch to find two yellow pages books at my doorstep. I called the 800 number and told them I didn't want their books. She told me to just throw them in the trash. I insisted that they pick up their trash.
I called back a couple of days later and told them that an elderly customer had tripped on them and had to have an ambulance called, and that I needed their insurance carriers information. Within an hour the books were picked up.
They did the same thing at my home, refused to pick them up so I called the sheriff dept. and they filed littering charges against the company. About a week later the books were picked up.