Unfortunately I have to reverse my praise of Signlab 9 as a rip for the L25500. 2 weeks ago it developed an error when trying to print, which then shuts the program down. This week I had the entire Signlab tech dept working on my computer 6 hours a day for 4 days! The first day was 1 guy working with it, the second 2, and the last 2 days 6, so I mean that literally....everybody. And they all came up with nothing. HP's tech support was unable to help also. I'm still hoping for a fix but I have no expectations. I'll be trying the Onyx trial version later this week hopefully. I hate it because Signlab's sales dept assured me that it worked fine with the HP latex.