Banner Profile Help

[jimmeth411]

Hey guys. I'm running into some profile issues here. I'm using a HP L25500 latex, running onyx 10, and my prints are coming out a bit messed up. I'm using 38" ultraflex banner, downloaded the right profile from the HP media finder, used the profile a ton of times and never ran into problems. This morning I go to print a banner, and it comes out all sorts of messed up. anybody ever seen this, or have any ideas? I thought it was a file issue at first, but it prints fine on paper, so thats not it. I attached what is printing, and what the file is supposed to look like. any help would be greatly appreciated. THANKS!

 

[J Hill Designs]

hmm looks inverted...

 

[qmr55]

It looks inverted.

 

[jimmeth411]

how does that happen though? I didn't change any of the profile settings. when I put the setting on HP scrim banner it prints fine, but not on the ultraflex profile. I got it to print, but the fact it wouldn't print on the same profile I've used before is driving me insane

 

[dypinc]

That is a known problem with Onyx. Best do a google search and see what work arounds and solutions are out there.

 

[Tim Aucoin]

Sounds like a messed up profile if you ask me. I use the same banner material and only ever use the HP scrim banner profile. Never had any issues, so I see no reason to use a different one. If it ain't broke, I don't fix it!

 

[jimmeth411]

T3 - looks like thats my best bet. I've been playing with it all afternoon, and still giving me the same problems. Looks like I might trash that profile.

 

[P Wagner]

Make sure that you are on the latest version of Onyx. It should be 10.1 to be current. There was a known bug in 10.0 that inverted colors in files, but it has been resolved in the latest updates. As you are seeing, it only manufasted on some media profiles.