From a previous thread "Paper Work Orders" as the post might relate to earlier posts in this thread about the merging of tech stacks, companies, and shop solutions ...
"Fillable" PDF forms
...it's important to consider how earlier generations, and sometimes many earlier generations, of companies and organizations were able to be very efficient and successful before the current state of the latest so-called "must have" technology.
A case in point is Acrobat fillable forms have been in heavy use for over 25 years. Before the current and commonly recognized sign shop solutions were available, a shop could, and still may, use an Acrobat form to capture data from users to produce inquiries, orders, site surveys, etc. Data from the form can be simple to export and simple to import into almost any database platform. No reason to necessarily re-key the data.
Apparently, at least one current and popular offering propose users to utilize a third party service such as Jot Form posted at a website to capture quote and order data. From the form, yet another third party service is used to post only certain data to their "central shop management" solution. From that point, a shop person is expected to re-key actual order specifics for a t-shirt order. IMO, that's not yet a step forward at this point.
So it goes, the devil's in the details. It takes time to learn and understand the impact of those details.
More later.