mike,
i tried all the options that u said with no improvement when i swap the cables it will not print anything for a test draw
it won't print a test draw? its obvious, but i'll ask anyways...
you did power down the machine properly before doing so, right?
you did swap the cables like artbot illustrated, right?
you did power back up the machine, select "Roll" or "Leaf" to scan the page loaded, and attempt to print a test draw, right?
when the machine has a print on the spool or not loaded with media, it will only allow you to choose a cleaning option. test draws are only available when the machine is idle, a media is loaded and scanned and not in remote mode.