black printing for cyan

[spottydog]

I'm stumped on this one. My Versacamm 540 is not printing cyan. When I do a test print black prints in the cyan position. I have ran several med. cleanings. Put in a new cyan cartridge. When I draw ink from the black/cyan hose I only get black ink. Has anyone had this happen and what can I do to fix this.

 

[P Wagner]

Your VersaCAMM SP is cross-contaminating on the #1 printhead (K/C). The one-way valve in the Cyan damper has failed, and is allowing black ink into the cyan line.

You need a new damper for each of these colors.

 

[spottydog]

Thank you for the help. That makes sense. I have made sure that I have common parts here just in case-o. Is there someplace I can get instruction on how to do this?

 

[guillermo]

just remove the hose from the cyan cap top to the pump and suck the ink with a syringe until you get the cyan ink, it will work right away and it will not take more that 5 minutes, but make sure you have ink in the cartridge.
I just have the same problem with the magenta, it took me 3 minutes and I am back in business
good luck,

 

[spottydog]

Thanks for the info. I finally got it going and got a monster of a job out finally. My machine always messes with me when I have a lot to do!