We have a SP300v, and experience the same problem. When printing a nozzle check, it confirms that there are several nozzles that are out of whack or not firing at all - even after meticulous cleaning. I suspect a prior head strike that did it in, or just age. I had replaced the other head about 2 years ago, so this one is probably due now too. They are a consumable item (although expensive around $1000 for one head). Luckily we have two other Roland printers which get us by. Anything other than small text prints ok (but not great), so it's still somewhat useable now.