Hello, how can I wet the head? Do I need to disassemble it completely? Can I get it wet without removing it? Thank you so much for your comment.have a visual check to make sure you have magenta in th line that leads to that channel, when did you last replace the captop? if older than nine months then replace. also consider a head soak for 48 hrs
I ordered capping station, wiper and felt wiper. I'm waiting for them to come.Sounds like either the cap top needs replacing or the damper is failing.
Fixed without changing anything. I still don't understand whySounds like either the cap top needs replacing or the damper is failing.
How did you fix it?Fixed without changing anything. I still don't understand why
I just gave it time. I did nothing and it stopped for 1-2 days. I did not do a print or nozzle test. It was fixed when I tested it after 1-2 days.How did you fix it?
That makes it sound like a damper or cap top issue, where it's getting starves of ink. Is it still working on full prints and not cutting out?I just gave it time. I did nothing and it stopped for 1-2 days. I did not do a print or nozzle test. It was fixed when I tested it after 1-2 days.
Yes, it works and does not cut, I did not understand exactly what happened, but now everything is normal and there is enough paint in the pipes. I just have a different problemThat makes it sound like a damper or cap top issue, where it's getting starves of ink. Is it still working on full prints and not cutting out?
There are defects in our black nozzles, but when I pressed something red, it still left those spots, but as red, not black. I can't understand anything, I've tried everything, but I can't get any results, I've been researching for 1.5 months. I cleaned the encoder strip on a recommendation, I cleaned different parts of the device. I changed the cap, I changed the wipers. But I can't get results, when I bought the device from a person 1.5 months ago, there was no such thing. I cannot reach an authorized service. I found a person who says he can do head cleaning, but I can't trust him the syringe cleaning is scary to me.What does work nozzle test / test print look like?
Thank you very much for your help, I don't know how to do this. Do I have to take the head out of its socket? Do I need to leave solution on the cap? Thanks to you, I am informed and I am grateful to you.As you mentioned, there is definitely some deflection in the black and some missing nozzles on other colors. Did you try a 48 hour head soak? If not, it pretty easy to do.
I will test it immediately and send the information to you. Thank you very much for your help, I'm glad that you are there.To do a ahead soak, you turn off the power and un plug the machine, then you unlock and move the head over off the cap top. You'll need to un screw the cover around the cap top so that you can get access to the lines after it, then you need to clamp off the lines and fill the cap top with cleaning liquid then lock the head back on the cap top and leave it, you can check on it after 24 hours and add liquid if needed. After the 48 hours, run at least 1 powerful cleaning and a couple mediums, then do a test print to see if any nozzles come back, if you're still having issues a new head could be required.