Cable Connection & Router

Sounds like the same problem I was having. I can't tell you exactly where the setting is, but the fix was to fill in the IP address of the router instead of having it automatically detected.

 

Entering an IP address kind of depends on what the service provider is setup for, here with Cox, most of all the business plans come with a static IP so entering the IP then could definitely clear up some problems.

Also, if this is your second Belkin router, pickup another brand. We have had good success with Linksys. We did have to replace our switch at the end of last year but it had been in operation for over three years without a problem.

 

No, I'm pretty sure this was under Network Settings. I'm still at home. If I get a chance I'll look when I get to work.

 

Stacy call you ISP and ask them what the setting should be. Some use static IP for modem and some don't. Explain to them that you are connecting through a router and they should be able to assist you in the correct setting. also sometimes it is dependent on the modem.

 

Is it a wireless router? If so there are tons of possiblilities but most likely you will need to change the default chanel from 6 to another less used one (I changed to 1 and all issues went away immediately).

If not setting the DNS and possibly IP will help - this is done by right cicking the connection (inside network connection) that you are using - going to properties - scroll down to TCP/IP and click the properties button - check the radio button beside use the following IP address (unslecting obtain IP automatically) and entering the IP, Gateway, and mask - then right below enter the DNS. These numbers should come from your provider (DNS) and IP may be provided by the router and will likely be something like 192.168.15.100 through however many you have allowed the router to give out. The IP of the cable modem shouldn't be used in these settings as you are actually attached to the router and not the modem.

Steve