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Canon Colorado 1650 service plan question

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victor bogdanov

Active Member
I've outgrown my 3 roland printers and need another (faster) printer by the end of the year. Rolands have been perfect other than the speed, getting another roland would help but I want to move to the next level of machines to have more capacity for growth


I'm deciding between Epson S60600L bulk ink and the Canon Colorado 1650.

I've seen and Epson S40600 in person (a little faster than the rolands) and understand the S60600L will be faster.

I have a Colorado 1650 proposal and will be demoing one next week, this would be the dream printer for me. The monthly price on the Colorado looks great, the area I'm not familiar with is the service plans.

Is a service plan necessary for this level of equipment? How often do problems happen. In the almost 10 years of roland I've had a tech out once to replace very aged print heads.


Epson I would purchase cash and the Colorado lease is a no brainer, the only thing that makes it a little scary is the service plan cost. How often do things go bad on these machines?
 
Christian @ 2CT Media

Christian @ 2CT Media

Active Member
Yes, they even have a PPC model based on square footage with rollover. We opted to not get the service package as the average cost of repair and the machine reliability is far less than the service contract.
 
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victor bogdanov

Active Member
Christian @ 2CT Media said:
Yes, they even have a PPC model based on square footage with rollover. We opted to not get the service package as the average cost of repair and the machine reliability is far less than the service contract.
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Ok that's helpful seeing they're are people that don't get the service contract.


How long have you had the machine? Any idea how long the heads are supposed to last or have you had any head problems since those aren't covered with the one year warranty?
 
Christian @ 2CT Media

Christian @ 2CT Media

Active Member
We have had the machine live since Dec 21st 2019. I was told heads should last 500k sqft. We are at about 400k right now with no issues so far.
 
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Pauly

Pauly

Printrade.com.au
Service plan for 1 year at least.
there’s always quirks or something to iron out with anything.
 
Pauly

Pauly

Printrade.com.au
victor bogdanov said:
Wouldn't stuff like that be covered by the one year warranty? Extending the warranty looks like something I might be a good deal
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I would suggest reading through the documents canon send you.
Buying a higher end printer is quite a lot different than buying something off the shelf like an Rolland.

There's no real "warranty". You just get a service contract and that's your warranty so to speak.

I would 100% recommend 1 year. You may be able to negotiate the first year free if it's not already free. or get 3 or 5 years and negotiate 1 or 2 free years.
 
V

victor bogdanov

Active Member
Pauly said:
I would suggest reading through the documents canon send you.
Buying a higher end printer is quite a lot different than buying something off the shelf like an Rolland.

There's no real "warranty". You just get a service contract and that's your warranty so to speak.

I would 100% recommend 1 year. You may be able to negotiate the first year free if it's not already free. or get 3 or 5 years and negotiate 1 or 2 free years.
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there is a 1 year warranty that covers everything except the heads, the service plan seems redundant in the first year except for getting a discount on heads.
 
jfiscus

jfiscus

Rap Master
If you're that busy that speed is your problem and you're making good money printing, then downtime will be a major issue.
All of the new printers are made to be non-user serviceable. Your job is to print and not try to repair.
I have found that as long as you are under warranty that the companies take GREAT care of you and will overnight parts and a tech out to your location to get you back up and running ASAP.
If your warranty is expired, you might be down for a couple days getting parts in and a tech over to your location.

I don't know your primary print area, but it might help in determining your machine to purchase.
UV isn't as forgiving for wraps so we run solvent printers here.

We run the Epson S60600 printers here and they absolutely FLY. 4-pass is just fine for most jobs as long as you calibrate to your media every few weeks.
Maintenance is minimal, and we've not had any issues with heads.
 
V

victor bogdanov

Active Member
jfiscus said:
I don't know your primary print area, but it might help in determining your machine to purchase.
UV isn't as forgiving for wraps so we run solvent printers here.

We run the Epson S60600 printers here and they absolutely FLY. 4-pass is just fine for most jobs as long as you calibrate to your media every few weeks.
Maintenance is minimal, and we've not had any issues with heads.
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I'm mostly printing indoor decor, the matte mode, no dry time and no worry about edge curl on full bleed unlaminated vinyl prints is what made me decide on the colorado over the epsons. It was a hard choice, I'll be keeping my rolands so I'll have backups and eco sol if that is better in some applications
 
Pauly

Pauly

Printrade.com.au
victor bogdanov said:
I'm mostly printing indoor decor, the matte mode, no dry time and no worry about edge curl on full bleed unlaminated vinyl prints is what made me decide on the colorado over the epsons. It was a hard choice, I'll be keeping my rolands so I'll have backups and eco sol if that is better in some applications
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You'll probably get rid of your rollands when you see how good the colorado really is.
 
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