/ Register

Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.

 


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

can't get production manager to print

Discussion in 'Flexi' started by Zardoz_Canada, Oct 14, 2005.

  1. Oct 14, 2005 #1
    Zardoz_Canada

    Zardoz_Canada Member

    43
    0
    0
    Aug 29, 2005
    Hello all,

    We had an exciting day today. I got our new Roland SP-540V; got it all setup; and got the versaworks software talking to the printer.

    Now comes the problem: I can't seem to get the flexi production manager to talk to the printer. All I get is 'cannot open port'.

    We have the Roland connected to our network and are using the net-print program that came with the printer to provide a IP address. Versaworks connected up no problem to the net-print program (which we have residing on our file server).

    When I setup the production manager I chose the SP-540V and the ip address (192.168.0.192) but the production manager asks one more thing that I didn't have the information for: the port number. I have tried all the port numbers in the drop down list but still no go.

    Can anyone point me in the right direction on why versaworks connects like a charm to the printer but flexisigns production manager won't do a thing.

    Thanks everyone,
    Colin
     
    Tags:
  2. Oct 14, 2005 #2
    iSign

    iSign Major Contributor

    13,027
    31
    48
    Nov 29, 2003
    Kahului, Maui
    I would probably be wanting to try setting it up once with the roland & all software locally on one computer. Just for trouble shooting purposes (& to play with the new toy a little... & for peace of mind when you venture back into resolving the network issues, it may help your sanity or attitude to know you have a proven plan B to fall on if you get some jobs to do before you iron out all the bugs in the network way of doing things.

    Another possible clue, though just a wild guess... my computer guru friend was helping me set up my remote desktop connections & he identified my computer with an address that started out as a typical IP style grouping of 4 number sets seperated by dots... BUT THEN, THERE WAS ALSO A 5TH NUMBER FOR THE SPECIFIC COMPUTER.

    I'm not too knowledgable about that technical stuff, but maybe you need a 5th number too?
     
  3. Oct 14, 2005 #3
    Dennis Raap

    Dennis Raap Active Member

    586
    0
    16
    Oct 5, 2003
    USA
    I have had that problem with my 540 also usually what happens is that the ip address changes on the 540 for some reason. I have been exporting from Flexi and printing with VersaWorks I have not been able to get good results with Flexi the profiles seem to dump way to much ink on the prints.
     
  4. Oct 14, 2005 #4
    signage

    signage Major Contributor

    9,220
    28
    48
    Oct 5, 2005
    Penn
    What operating system? Also do you have a firewall?


    Try to ping the printer if that works then do a trace route. Sounds like either a firewall blocking or not the proper ip address.
     
  5. Oct 14, 2005 #5
    Zardoz_Canada

    Zardoz_Canada Member

    43
    0
    0
    Aug 29, 2005
    I know that this is not a communications problem because versaworks is having no problem communicating with the printer. I must assume that this is a configuration problem with the production manager.

    Like I mentioned before, I can export a job to versaworks and have it go to the printer but flexisigns production manager comes up with the error 'cannot open port' whenever I try to send a job to the printer.

    As far as OS goes we are using Windows XP Pro with the firewall turned off. Currently we have the net-print program running on our server which provides the ip address for the 540 and the rest of the software is loaded on the design computer (versaworks, flexi, corel, photoshop, etc).
     
  6. Oct 14, 2005 #6
    Dennis Raap

    Dennis Raap Active Member

    586
    0
    16
    Oct 5, 2003
    USA
    If I remember right you have to shut down the net-print and VersaWorks to send from Flexi other wise production manager thinks the port is busy.
     
  7. Oct 15, 2005 #7
    Zardoz_Canada

    Zardoz_Canada Member

    43
    0
    0
    Aug 29, 2005
    Problem fixed

    Thanks for all the input guys but I got it figured.

    Turns out you have to create an ip printer port on the computer that has the production manager on it. I actually found the information in an old FAQ for versasign.

    After I created the new port with the net-print address in it I told the production manager to use it for printing and then all was well.

    Easy fix but sure took me awhile to nail it down.
     
Loading...
Similar Threads - can't production manager
  1. Gnome Beard

    Need Help HP Latex 360 - Onyx 12 - Can't import OML file - TOO MANY MEDIA MODES ARE AVAILABLE...

    Gnome Beard, Mar 22, 2019 at 1:08 PM, in forum: RIP Software & Color Management
    Replies:
    3
    Views:
    95
    Dan360
    Mar 22, 2019 at 4:07 PM
  2. Gnome Beard

    Need Help Can't pass connectivity test. Printer CAN access the internet, but can't verify time/date!

    Gnome Beard, Feb 15, 2019, in forum: Hewlett Packard
    Replies:
    2
    Views:
    200
    Gnome Beard
    Feb 17, 2019
  3. IPSLSignsman

    Need Help Signlab 8 Can't Install Full Version on PC

    IPSLSignsman, Feb 13, 2019, in forum: Signlab
    Replies:
    6
    Views:
    286
    klingsdesigns
    Feb 13, 2019
  4. JayVal

    Can't find Coolant for Rastek H650 (Canada)

    JayVal, Jan 31, 2019, in forum: Product and Supplier Referrals
    Replies:
    1
    Views:
    192
    Ronc
    Feb 2, 2019
  5. DSGI

    Need Help Rant Discussion Question Onyx Support says Onyx Rip can't auto-rotate files?

    DSGI, Jan 23, 2019, in forum: RIP Software & Color Management
    Replies:
    12
    Views:
    351
    SignMeUpGraphics
    Jan 25, 2019

Share This Page


XenPorta 2 PRO © Jason Axelrod from 8WAYRUN

 


Loading...