Can't see my Mimaki CJV300-160 Plus on network

[lainke]

I have Flexi production manager, version 24 and installed everything on a single computer connected to a network by utp. I have a Epson 30600 installed on the network and a Mimaki CJV300-160 Plus on the same. The Epson installed correctly but it seems to have a problem finding my Mimaki. I set everything right and if i ping (cmd on computer) the mimaki it seems to find it. Also rasterlink seems to find my Mimaki so that seems to be correct. I tried to find it automaticly without any result and by entering the ip manualy, changed port to 9100, 9101, 11110 (saw that portnumber on this forum) but without any result. Anybody know whats wrong?

 

[Smoke_Jaguar]

On the printer, go to machine setup and look for network and view the IP address from there to see if you can directly connect to it.

 

[lainke]

On the printer, go to machine setup and look for network and view the IP address from there to see if you can directly connect to it.

I can see the ip on the Mimaki and tried it manualy in Flexi but says that i must contact network admin to fix the problem. My mimaki is on the network and i know wich ip but it seems that only flexi doesn't see my Mimaki

 

[netsol]

If you JUST did a new install of windows, or a new computer, be sure network discovery is enabled.
enable file and printer sharing.
AS A TEST turn off firewall.
WHAT ANTIVIRUS IS INSTALLED?

sometimes windows 11 is not our friend

can you ping the printer from your pc?
from a different pc?

 

[Solventinkjet]

Make sure the latest Mimaki driver is installed: https://mimaki.com/archives/032/MimakiDriver-v5.9.10-64bit.exe

For some reason Mimakis are finicky without the latest driver, even on ethernet.

 

[sad_makaronchi]

How many cartridge you use? 8 or 4? In instalation time I couldn't add jv300 to rip, because only 4 cartridge and 4 chip was installed in printer. I connected 4 more chips and could add printer to rip

 

[lainke]

I contacted Mimaki support and they replied this, and it worked for me

I got a tip from a customer that it might help to install the Mimaki USB driver on the computer, even if you connect the printer/cutter via TCP/IP, because the USB driver also installs a communication layer.

 

[lainke]

You must enter the IP of the printer manualy because he can't find it automaticly, set port to 11110 also and now flexi communicates and find the Mimaki. Not tested with printing but installed succesfully now.