KellyP12
Production Artist
One of the yellows keeps dropping out randomly while printing. At first, I assumed it was caused by air in the lines somewhere. So I syringed it and it would work for a time and then drop out again. I then replaced both the yellow dampers. Problem still happened. I just tried swapping the yellow and cyan dampers. After an ink fill to flush the lines and a nozzle wash/cleaning, the issue stayed in the same location rather than following the damper. The yellow is now printing fine during the test draw and the cyan (now located in the yellow's location) has dropped out. So I now know (I think) that the problem is not anywhere before the damper; i.e. an air in the line issue). Can anyone help me figure out what my next move should be? Do you agree that it is a post-damper issue? What should my next steps be to troubleshoot / solve this?