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Need Help Communications error

threeputt

New Member
Hello all,

I am currently using Gerber Omega 4.0 software. When trying to output my cut files to my Summa S75 D series cutter, I get an error code reading Communications error on: Cannot Open USB: for Spooling (file name)
I have tried the instructions through the help dialog box, I have also had a Summa tech walk me through the process, a computer technician in the shop both to no avail. Finally I called Gerber and have be informed that they will not be able to help me as I am not updated to 5.0 or higher.

I have orders that must be run through the GSP program and I would like any input from someone who understands this software.

Thank you,

Dixie
GSP error.PNG
 

keith nicastro

New Member
Hello
I would like to see your response as ive run into this error also but i have the hs15 plotter i was a told it was the cables i was using
Thanks
Keith
 

Joe House

Sign Equipment Technician
Dixie, has this set up worked previously and now has a problem or did you just try to set this up and have never been able to plot to the Suma?

Joe
 
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