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Contactless pickup area working great

Discussion in 'General Chit-Chat' started by Stacey K, May 13, 2020.

  1. Stacey K

    Stacey K Getting Back in the Game

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    Jun 20, 2018
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    So, with all this Covid stuff I obviously couldn't let anyone in my store. I started doing customized Senior signs and banners and had a great deal of people needing to pickup. Curbside works OK but coordinating times with working people was a PITA. I have a small breezeway area with a small single car garage door. I set up a table and installed a security camera from Amazon that has a phone/voice app. I also put a drop box on my building for payment and doorbells by both doors if anyone needed help. Not only did this work great for keeping people at a distance but it saves me A TON OF TIME dealing with all these pickups and payments. I'm keeping it! I advertise it as 24/7 Contactless Pickup with surveillance for safety. People have been LOVING it. They can pick up at their convenience, not my store hours. Just an idea for others who might have an area they could use for this or a one person shop, like myself, who isn't always in the shop 8-4.
     
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    • Pure Genius! Pure Genius! x 1
  2. FireSprint.com

    FireSprint.com Trade Only Screen & Digital Sign Printing

    We've been trying to figure out a way to do this as well. Thanks for the ideas.
     
    • Like Like x 1
  3. AMGearhart

    AMGearhart Member

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    Sound good. I'm glad it is working out for you. Especially good for those rush orders, where the customer may need to pick up later or extra early.
     
    • Agree Agree x 1
  4. Stacey K

    Stacey K Getting Back in the Game

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    That is EXACTLY right! It's really working out very, very well for those types of orders!
     
  5. eahicks

    eahicks Magna Cum Laude - School of Hard Knocks

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    We've been doing a lot of that. We leave stuff in the back of one of our shop trucks. So far it hasn't been a problem. If we're in the shop, we just have the orders sitting up front of our counter, and we have floor graphics notifying to stay within that area.
     
    • Like Like x 1
  6. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    I've been doing something similar for a while. I have a security camera on the back driveway and leave stuff inside the gate. People pickup whenever they want, I tell them to do it before dark.
     
    • Like Like x 1
  7. Notarealsignguy

    Notarealsignguy Active Member

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    I put up a sign that says stay out of the office and to call with my number on it. Also keep the door locked. Very few call and most people bang on the door then try to open it. My daughter went out to get something out of the truck today and didnt lock it. Shortly after, some random customer knocks, then walks right in and my 3 year old takes off out the door.
     
    • OMG / Wow! OMG / Wow! x 1
  8. Ldireprophil

    Ldireprophil Member

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    We email you when your order is complete, you pay over the phone or if you have an account we wrap invoice around your pickup. We have security cameras both outside and inside looking out with 2-way voice. We did curbside pickup the last 2 months. We have reopened our lobby now. Worked great.
     

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  9. Stacey K

    Stacey K Getting Back in the Game

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    Jun 20, 2018
    Wisconsin
    I like your sign, looks great!
     

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