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Curing Power Regulator

Discussion in 'Hewlett Packard' started by Commando, Dec 18, 2019.

  1. Dec 18, 2019 #1
    Commando

    Commando Member

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    Oct 11, 2013
    Tennessee
    HP Latex 360 Printer has a curing power regulator. This is the third one and its starting to go bad. Keeps stopping in the middle of printing and we are having to re-print.
    HP charges a minimum of 1500 bucks to come out here and fix it. It costing too much at this point..
    Anyone know of third party techs who can fix this and wont charge so much for an hour and a half of their time?
     
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  2. Dec 18, 2019 #2
    Commando

    Commando Member

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    Did I mention this one got put in, in May? :mad:
     
  3. Dec 18, 2019 #3
    BlueMoonATL

    BlueMoonATL Member

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    Nashville
    If there is a controller for the regulator, I'd start looking at that. With that many going bad, it has to get something else unless you have the worst luck in the world. Where in TN are you? I know an independent tech out of Atlanta that could help, but it won't be any benefit if he has to drive out to past Nashville to get to you. Let me know.
     
  4. Dec 19, 2019 #4
    Commando

    Commando Member

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    Tennessee
    I am in between Memphis and Nashville.
    See, we have a newer model as well and haven't had one go bad.
    Im not sure if there is a controller or not. The techs have never mentioned it.
     
  5. Dec 19, 2019 #5
    BlueMoonATL

    BlueMoonATL Member

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    Did you buy it from Grimco or Athens Paper? Has HP support been out or has it been Bell & Howell techs? Athens has a tech based in Nashville. I can get his name/number if you like.
     
  6. Dec 19, 2019 #6
    Commando

    Commando Member

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    Tennessee
    Grimco
    It has been HP every time.
    If you don't mind!
     
  7. Dec 19, 2019 #7
    BlueMoonATL

    BlueMoonATL Member

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    Jun 23, 2009
    Nashville
    Adam Kirk -Athens Paper. See attachment for number/email. Good luck to you!
     

    Attached Files:

    • Like Like x 1
  8. Dec 19, 2019 #8
    Commando

    Commando Member

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    Tennessee
    Thanks a bunch, Blue!
     
    • Like Like x 1
  9. Dec 19, 2019 #9
    MMPLarge Format

    MMPLarge Format Member

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    Jul 18, 2019
    78626
    Post what the problem was when you figure it out. I have a 360 as well and haven't had any issues like that but would be good to know if the need ever arose.
     
  10. Dec 19, 2019 #10
    greysquirrel

    greysquirrel Active Member

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    Aug 13, 2015
    West Berlin, NJ
    do yourself a favor and confirm your power. take the panel cover off you breaker box...send a file to the printer. Have your meters on before the file is submitted and watch the numbers...if you are going above 230v or spiking, the issue is at the source. You may want to invest in a buck booster to lower your power. These printers are pretty reliable. imo
     
  11. Dec 20, 2019 #11
    Gabil

    Gabil Gary

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    Nov 23, 2018
    New York
    Where are you located?
     
  12. Jul 16, 2020 #12
    Commando

    Commando Member

    296
    17
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    Oct 11, 2013
    Tennessee
    It was something in the wiring in the wall. It was causing the current to be unstable.
     
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