Customer interaction tracking

[mikeefly]

We are working to better keep track of customer calls, emails, texts, etc. Do any of you use systems that integrate with email or messaging that group customer interactions in their CRM or portal?

 

[Notarealsignguy]

I'm pretty sure salesforce will do that. It's been years since I have used it but IIRC, it had that ability.

 

[White Haus]

Just heard of this one today on a podcast, sounds/looks pretty impressive: https://www.torqcrm.com/home-page