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Cut is off on my Mutoh ValueCut 1300

Discussion in 'Mutoh' started by Zeke Ford, Dec 10, 2019.

  1. Zeke Ford

    Zeke Ford Manager of Wide Format Production

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    Jan 5, 2018
    Sandusky Ohio
    I have a Mutoh ValueCut 1300 and I am noticing that my contour cuts are getting off. Most of the images that I am contour cutting have a border around them. The border is not cutting even all the way around. The left side of the image always ends up being super skinny almost to the point where there is barely any border on it, and the right side ends up cutting thick. I have tried adjusting the offset and have had no luck with solving this problem. I've tried to contact my dealer and have not received a call back. I was wondering if anyone else is or has ever experienced this problem.
     
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  2. Zeke Ford

    Zeke Ford Manager of Wide Format Production

    17
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    Jan 5, 2018
    Sandusky Ohio
    **Update**

    I've talked to the people at mutoh and they asked me to set all of the offsets to the presets that the sticker underneath had written on it, (which I had already done), then told me that they can't help me any further. They said I need to get in touch with my distributor to get there help which I have been trying to do all day.

    If anyone has any suggestions at all it would be greatly appreciated.
     
  3. Zeke Ford

    Zeke Ford Manager of Wide Format Production

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    Jan 5, 2018
    Sandusky Ohio
    Still have not heard back from my distributor and the problem is still not solved!
     
  4. henryp

    henryp Member

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    Sep 25, 2006
    Sydney Australia
    This problem is usually caused by output size mismatch between the printer and the cutter. If the output size already match, you need to calibrate the AAS offset because the default settings may no longer be valid. Change the x and y values, increasing the value will move the cut in one direction and decreasing will move it in the opposite, do this by trial and error until the cutter cuts exactly where the contour cut line is. If you have the CD that came with the cutter, there is a pattern that you can print and then cut to calibrate the AAS offset.
     

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  5. Zeke Ford

    Zeke Ford Manager of Wide Format Production

    17
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    Jan 5, 2018
    Sandusky Ohio
    Thank you! This is exactly what I needed to do. The cut is nearly perfect now!
     
  6. henryp

    henryp Member

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    Sep 25, 2006
    Sydney Australia
    No problem, happy to be of help and thank you for letting us know that you fixed the problem
     
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