Cut is off on my Mutoh ValueCut 1300

I have a Mutoh ValueCut 1300 and I am noticing that my contour cuts are getting off. Most of the images that I am contour cutting have a border around them. The border is not cutting even all the way around. The left side of the image always ends up being super skinny almost to the point where there is barely any border on it, and the right side ends up cutting thick. I have tried adjusting the offset and have had no luck with solving this problem. I've tried to contact my dealer and have not received a call back. I was wondering if anyone else is or has ever experienced this problem.

 

**Update**

I've talked to the people at mutoh and they asked me to set all of the offsets to the presets that the sticker underneath had written on it, (which I had already done), then told me that they can't help me any further. They said I need to get in touch with my distributor to get there help which I have been trying to do all day.

If anyone has any suggestions at all it would be greatly appreciated.

 

Still have not heard back from my distributor and the problem is still not solved!

 

Thank you! This is exactly what I needed to do. The cut is nearly perfect now!