Hi guys, sorry for all the late responses. I have adjusted the controls in both the printer and verse works. It will not cut not matter what I set it at, and I highly doubt the force needs to be at 500gf with 3 passes.. I’m not sure if this printer/ plotter is meant to cut 21mil.
Have you tried printing, laminating then cutting thin material, say 4 mil total. Or just using a test piece of thin vinyl, say 3 mil, printing, taking it out of the machine, then putting it back in to cut?
What were your results with thinner material? If you haven't tried this, please give it a shot.
If the machine will do an accurate print and cut with thinner material, then you are probably correct in that the machine is limited in the thickness it can cut.
But, if you are having the same problem with thinner material, something isn't right in your set-up. At that point, it might be beneficial to send us a screen shot of your VersaWorks set up. (Do we say that here? Might be confusing this with my Jaguar forum where we always ask someone to scan the car then send us the results for our amateur analysis. Anyway, it helps us keep our old cars running.)
By the way, we use a VersaCamm VS-540 with an older version of VersaWorks. Haven't cut anything thicker than 10 mil, but that works fine.