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Need Help Cutting Master 3 stuck on Loading dialog

JBV

New Member
I have been using Cutting Master 3 with Adobe Illustrator CC(2017) on OSX10.11.6 to run my FC8600-100 and it has been working great for while now.

This morning, however, when I tried to send a file to cut, I had an issue. After the software update check (no updates available), I get a "Loading... 0%" dialog/status bar. It just sits there.
Has anyone else seen this?

I have tried removing the plugin and downloading a new copy, same issue.

I tried downloading Cutting Master 4, but it loads incredibly slowly... and does not seem to find reg marks accurately.
Interestingly, the user manual that was packaged with the CM4 download is for CM2. Hrm.
 

dypinc

New Member
You need to delete or reset the preferences. At least that is what needs done with CM2. It has an app called Preference Manager.
 
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