Question Cutting master 5 not accurate with print and cut

[diltech]

Hi,
I've just installed Cutting Master 5 but my cutting job is not accurated and cutting always offset. I don't think is Cutting hardware because with CM4 all job is perfect.

Any suggestion ?

thank

 

[dypinc]

I would go back to CM4 until you know that CM5 works correctly.

 

[cornholio]

If the offset is the same on all jobs, adjust the offset in the condition you are using.

 

[Broome Signs]

hi
have you got the latest firmware installed, , is your plotter on the supported device list?
FC9000 / CE7000 / FCX4000 / FCX2000 / FC8600* / FC4500* / CE6000* / CE6000 PLUS* / CE LITE-50*

The firmware needs to be the following version.
• FC9000 series: version 1.28 or later
• CE7000 series: version 1.23 or later
• FCX4000 series: version 2.70 or later
• FCX2000 series: version 3.30 or later
• FC4500 series: version 2.80 or later
• FC8600 series: version 3.20 or later
• CE6000 Plus series: version 1.40 or later
• CE6000 series: version 2.70 or later
(*3)The cutting conditions specified by this software will not be effective unless setting is changed on the operation panel of cutting plotter when using the following models.

• CE6000Plus and CE6000 series
  Change the setting of CONDITION PRIORITY from MANUAL to PROGRAM in the TOOLS SETTING menu.

 

[diltech]

Hi,

Sure, i use FC8600 series V3.3

 

[ONE Marketing]

Hi,
I've just installed Cutting Master 5 but my cutting job is not accurated and cutting always offset. I don't think is Cutting hardware because with CM4 all job is perfect.

Any suggestion ?

thank

Hi,
I've just installed Cutting Master 5 but my cutting job is not accurated and cutting always offset. I don't think is Cutting hardware because with CM4 all job is perfect.

Any suggestion ?

thank

I always say the simplest explanation first. Try another file, sometimes your plotter marks get out of scale, especially when you're maxing out the printer/cutting area. Or if you are over 8' sometimes the material moves while your cutter is locating the cutting area. Then mess with the software if you still have the same problem. Not familiar w/ Cutting Master, but I have had luck fixing similar issues with Fine Cut and cutting out of Flexi Sign. For me, it has always been the print for one reason or another. Not saying it couldn't be the firmware, but I have never had it be a software issue. 15+ years of doing this stuff.

 

[diltech]

Finally I fix the issue.

In the CM5, you must have to create the registers relative to page.

With version 4, it was in relation to the artwork work fine.

Also I think it's very important to work by layers but not with option ALL.

 

[IVURI]

I'm here looking for this exact issue.
I'm using CM5 with Illustrator and my cuts are WAAAYYY off.
Different files, different materials...even trying to cut the same file a second time might yield a cut in a different place than the first.
Losing money and gaining stress.

My next step is to try to revert back to CM4, but I REALLY don't want to do that.
CM4 probably won't read the CM5 registration marks, will it?